← All case studies
CASE STUDY · Aged Care & Senior Living · Lower Saxony · 2026
Senior Residence · Lower Saxony
Senior residence with 96 places. Had waiting-list inquiries but vacancies - because families got answers too slowly.
Outcome
Occupancy from 87% to 96%
THE PROBLEM
What wasn’t working.
- First contacts lost when reception was on a ward
- Inquiries arrived without care level, diagnosis, funding
- Families under emotional load - every delay cost trust
- Site felt clinical, not warm
WHAT WE BUILT
The build-out.
- Site with real (anonymised) resident stories and team faces
- Smart Reception captures family inquiries calmly 24/7
- Trial stays + intake conversations bookable online
- Audit-ready documentation of every inquiry + escalation
WHAT CHANGED
We had vacancies despite a waitlist. Today families connect quickly and structured.
FAIR DEAL
You only pay when
it brings you revenue.
14 days free. No upfront. No contract. If it doesn’t work - we’re done. If it does - we talk about the next step.
14 d. free
full features · no CC
£0 upfront
only when it works
30 min setup
we build - you work
14 day trial No contract Active in DACH + UK + AU